Customers who make recommendations about items we should be carrying at The Saltwater Edge are doing us a huge favor. Our goal is to offer a comprehensive selection of the tackle and gear our clients need, and these recommendations go a long ways towards helping...

In this video we walk through the process of opening up a customer service ticket. There are many benefits to contacting us regarding customer service issues in this way. Ever since we've moved to this system we've noticed huge benefits to many areas of our...

If you've ever had trouble navigating the Saltwater Edge website you may find this tutorial of use. In the video we explain a couple tips on using the search box more effectively via the search suggestions that pop up as you begin to type. These...

We are THRILLED to bring back the SWE Customer Rewards Program with the roll out of our new ecommerce website. Because of the changes, we decided we'd encourage our clients to create their own customer account by offering 200 rewards points for doing so. Screenshot 2015-03-05 00.37.58 Creating an account is the first step in benefiting from the program. We've recorded a series of videos aimed at walking you through the basic steps of creating your account, as well as some other actions you can take on the website to earn rewards points. Follow the tutorials and you'll be on your way to rewards.

Step 1 - Creating a Customer Account
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