11 Dec How To Get Your Van Staal Reel Serviced
How to Get Your Van Staal Reel Serviced
If you are done fishing for the season and feel it’s time to get your Van Staal reel serviced by one of their authorized service centers here is the most expedient way to do so. First, download the Service Form and fill it out completely. Describe any particular issues that you might be experiencing or concerns that you may have. Second, go to the Post Office and get a small “cube” box. These are the perfect size to ship your reel. Third, choose a service center. We recommend either River’s End or White Water Outfitters most frequently.**
**NOTE VAN STAAL REELS WITH SERIAL NUMBERS BELOW 7000 ARE REQUIRED TO BE RETURNED TO THE FACTORY SERVICE CENTER IN TULSA, OKLAHOMA FOR SERVICE OR WARRANTY REPAIR.
Van Staal Service / Warranty Center, 6109 E. Apache, Tulsa, OK 74115, Phone: 800-718-7335
Shipping via UPS Ground for most northeast destinations is generally a 1-day affair, USPS Priority is usually 1-2 days. Priority Mail shipments include tracking and $50 insurance so be sure to request additional insurance if you desire. Pack your reel with the completed form (might want to make a copy of the form) and perhaps a little cushion and send it on it’s way.
Professional service of and replacement typical wear items is $49.95. You can expect a call from the Van Staal technician if any serious issue are uncovered. It is well worth the time and effort to have your reel professionally serviced periodically, to keep it performing it’s best for many years.